ALA GEAR from New Headings
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Shipping & Returns

The customer will pay for all shipping and handling fees. As per the arrangements with our bonded shippers, Federal Express and IBC Courier, a complete street address must be provided in order to facilitate proper shipping. Shipping and handling charges do include GST, VAT, or other similar import taxes or duties for shipments to non-USA addresses (except Latin America, the Far East, and the Middle East).

We neutralize the carbon footprint of your shipment by working with Green Shipping to purchase carbon offsets from Bonneville Environmental Foundation (BEF), a non-profit organization dedicated to increasing the supply and use of renewable energy. The BEF Carbon Offsets we purchase work to replace traditional sources of electricity with the development of clean and sustainable solar and wind power. BEF's Carbon Offsets meet rigorous environmental criteria and are Green-e® Climate certified. Green-e is the nation's leading independent consumer protection and certification program concerning the selling of carbon offsets to consumers.

The following shipping and handling charges will apply:

Total Purchase USA Ground
(Allow 8 Business Days)
USA 2-Day
(Allow 2 Business Days)
Canada Ground
(Allow 8 Business Days)
International Courier
(Allow 6 Business Days)
$0.00 - $25 $6.95$17.95$17.95$29.00
$25.01 - $50 $8.95$19.95$22.95$39.00
$50.01 - $75 $9.95$25.95$29.95$48.00
$75.01 - $100 $12.95$31.95$36.95$57.00
$100.01 - $200 $15.95$36.95$54.95$66.00
$200.00 + $17.95 + $3.00 for each additional $50.00 of purchase value $38.00 + $4.00 for each additional $50.00 of purchase value $59.95 + $8.00 for each additional $50.00 of purchase value $75.00 + $10.00 for each additional $50.00 of purchase value
RETURNS: Our returns policy is quite flexible. If you order it, and it doesn't fit, please return it for an exchange or a refund within 30 days of your original order date and we'll promptly replace it or refund it. Returns received for refund after this 30 day period will be refundable less a 20% re-stocking fee. Exchanges received after this 30 day period will not be subject to a re-stocking fee. SEND YOUR RETURNS TO: Returns, New Headings LLC, 223 Canal St., Shelton, CT 06484
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